At DeliverFresh, your privacy is of utmost importance, and we are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide while using our DeliverFresh delivery services. Please read this policy carefully to understand our procedures.

Information Collection:

We may collect various forms of information, including:

Personal Information: Such as your name, contact details, delivery address, and payment information.
Order Details: Encompassing the products you purchase, order history, and preferences.
Usage Information: Such as your IP address, browser type, device information, and interactions on our website.
Information Use: We use the collected information for the following purposes:
Processing and Delivering: Ensuring the accurate and efficient delivery of your orders.
Communication: Keeping you informed about your orders, updates, promotions, and providing customer support.
Enhancement: Improving our services, products, and website based on user preferences and feedback.
Analysis: Analyzing data to refine our marketing strategies and offer a personalized shopping experience.

Information Sharing:

We may share your information with:

Third-Party Service Providers: Such as delivery partners, payment processors, and IT service providers, who are contractually obligated to handle your data securely and solely for intended purposes.
Legal Requirements: If mandated by law, we may disclose your information to meet legal obligations, protect our rights, or respond to legal requests.

Data Security:
We employ appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes industry-standard encryption protocols, routine system updates, and restricted access to personal information for authorized personnel only.

Cookies and Tracking Technologies:
We might use cookies and similar tracking technologies to enhance your browsing experience, compile usage statistics, and offer personalized content and offers. You can modify your browser settings to manage cookies or opt-out of specific tracking technologies.

Third-Party Websites and Services:
Our website may feature links to third-party websites or services. We have no control over their privacy practices and disclaim responsibility for their content or policies. We advise reviewing their privacy policies before divulging personal information.

Children's Privacy:
Our services are not designed for individuals under 13 years of age. We do not knowingly collect personal information from children. If we discover that we have collected a child's personal information, we will promptly delete it.

Updates to the Privacy Policy:
We may periodically update this Privacy Policy to reflect changes in our practices or applicable laws. We encourage you to review the policy whenever you use our services to stay informed about how we handle your information.

By utilizing our DeliverFresh delivery services, you consent to the collection, use, and storage of your personal information as described in this Privacy Policy.
If you have any questions or concerns about our Privacy Policy or data practices, please contact our customer support team.
Note: DeliverFresh complies with Australian privacy laws, primarily governed by the Privacy Act 1988(Cth) and the Australian Privacy Principles (APPs).

Notice: Error Reporting
If you discover any grammatical errors, typographical errors, or any other form of error in this document, kindly bring it to our attention by contacting us at 0477-807-289 or via email at support@deliverfresh.au.

We appreciate your vigilance in helping us maintain accuracy and quality in our documents.

Effective Date: 01/09/2023