DeliverFresh Online Payment Policy



1. Introduction
Welcome to DeliverFresh. This Payment Policy outlines the terms and conditions for making online payments for our products or services. By using our online payment system, you agree to comply with the terms described herein.


2. Online Payment Methods
We accept the following payment methods for online transactions:

Major Credit Cards (Visa, MasterCard)
Debit Cards


3. Payment Processing
1. Security: We prioritize the security of your payment information. All online payments are processed through secure and encrypted channels to protect your financial data.
2. Authorization: By providing your payment information, you authorize us to charge the total amount of your purchase, including applicable taxes, fees, and shipping costs (if any).
3. Payment Confirmation: Upon successful payment, you will receive an email confirmation that includes details of your transaction. Please retain this confirmation for your records.

4. Payment Disputes and Chargebacks
If you believe that a payment has been processed in error or without your authorization, please contact our customer support immediately. We will investigate the issue and take appropriate action to resolve it.
In cases of unauthorized or disputed payments, chargebacks may be initiated. Please note that chargebacks can result in additional fees, and we reserve the right to suspend or terminate services to customers with a history of chargebacks.

5. Refunds and Returns
Our refund and return policies are outlined separately and should be referred to for details on the process for returning products and receiving refunds.

6. Currency and Taxes
All transactions are processed in Australian dollars, and prices are inclusive of applicable taxes. You are responsible for any taxes or fees imposed by your local jurisdiction, which may be added to the final purchase price.

7. Payment Failure
In the event of a payment failure or insufficient funds, we will attempt to contact you to resolve the issue. Access to our products or services may be temporarily suspended until payment is successfully processed.

8. Payment Data Privacy
We respect your privacy and adhere to all relevant data protection laws. Your payment information will be securely stored and used only for the purpose of processing payments and will not be shared with third parties, except as required by law.

9. Amendments
We reserve the right to modify or update this Online Payment Policy at any time. Any changes will be posted on our website.

10. Contact Us
If you have any questions or concerns regarding our online payment policy or payment processing, please contact our customer support team at at 0477-807-289 or via email at support@deliverfresh.au.

 


Notice: Error Reporting
If you discover any grammatical errors, typographical errors, or any other form of error in this document, kindly bring it to our attention by contacting us at 0477-807-289 or via email at support@deliverfresh.au.


We appreciate your vigilance in helping us maintain accuracy and quality in our documents.


Effective Date: 01/09/2023